Mailboxes and a gated community - Model Railroader Magazine
Ava Arnold
Updated on April 07, 2026
In all the gated communities of townhomes we built, there are 'post office' locations containing mailboxes, often in more than one location if the complex is large or was built in 'phases'. The USPS has a pass or code to enter the property, and is responsible for the security and integrity of the individual boxes, placement of notices and mail therein, and 'redelivering' mail if a notice of 'nondelivery' has been signed and returned.
It is usual for property managers to handle parcels and deliveries for residents. Here the package delivery drivers have codes assigned to them; on our properties these were specific to particular 'agencies' and entering them would activate a security alert and camera so a resident manager could check even a distant gate to confirm vehicle, driver uniform, etc.
I have seen properties that put the 'mailboxes' outside the gates, and the Post Office services them there. I have not seen procedures at gated communities on 'star' routes, but I'd expect the actual mailboxes to be on the road, perhaps across from the property entrance, and require the residents to walk to them.
All this applies to gated communities with automatic gates, which is how I understand the question. Upscale communities have a full guard present, and he allows the USPS and delivery vehicles on property, with proper credential display, and will sometimes give them a 'pass' to specific locations for a specific time, same as for residents' guests or service people. If there is any question, the guard may also hold items to give to the resident when they return.